My Wicket is owned by ROBOWISE INNOVATIONS PRIVATE LIMITED (“we”, “us”, or “our”). We give major emphasis to safeguarding the privacy of our valued users (“you”, “your”). This privacy statement describes how we gather, process, and safeguard the information you give us when using our platform. Transparency is important to us, and we want you to be comfortable using our services or browsing our website knowing that your information is secure. You agree to the policies outlined in this policy, which are intended to protect your privacy and improve your visitation experience with us, by using our website. You are not permitted to use our website if you disagree with our privacy policy. 

What Information Do We Collect

We might gather personal data from you when you visit our website, including your name, email address, mailing address, and payment information. Order processing, customer service, and improving your online experience all require this information.

We might also collect automatic data, such as your IP address, browser type, and device information, in addition to personal data. This aids in user behavior analysis, enhances website functionality, and thwarts fraudulent activity.

How We Use Your Information 

The following uses are made of your information: a) With the use of your data, we are able to customize your online experience by presenting you with information and promotions that are specific to your interests and site usage, b) We may use your contact information, with your permission, to send you important updates and pertinent news, c) We can improve the operation and user interface of our website and make sure that users have a smooth and enjoyable experience by analyzing aggregated user data, and d) We use user data to identify and stop fraudulent activity, protecting our users and the platform. 

Whom We Share Your Information With 

Unless users grant us permission to do so, we will not disclose their personal information with outside parties. We disclose your information to the following parties: 

1. Service Providers: In order to improve your fantasy cricket experience, we might disclose user data to reputable service providers who help us with payment processing, data analysis, and technical assistance, among other essential platform functions.

1. Third-Party Integrations: To improve your gaming experience, we occasionally may integrate with third-party apps or services. To enable more features and enable smooth interactions, your information could be shared with these integrations.

1. Legal Compliance: If a law, regulation, or legal action demands it, we may divulge user information. To safeguard the legal requests, safety, and security of our users as well as My Wicket, this may require assisting law enforcement. 

Only with express authorization will we disclose user information to third parties not included in the aforementioned instances. Users will be made aware of the nature of this sharing and given the choice to modify their preferences or opt out at any moment.

Details Regarding the Protection of Your Information

We use strong encryption techniques to safeguard user data while it's being transmitted, guaranteeing the privacy and security of any information shared between your device and our servers. Strict access controls are in place to prevent unauthorized access, alterations, or disclosure of sensitive data, and only authorized workers are permitted access to user information.

Regular security audits and assessments are conducted on our platform in order to find and fix any potential vulnerabilities. Our security measures are continuously improved thanks to this proactive approach. However, the user should be aware that no storage or transmission technique can provide complete security. You understand and agree to the inherent risks involved with data transmission and storage when you use our website or services. 

Retention of Your Information

We keep user information for as long as is needed by applicable laws and regulations regulating fantasy sports platforms, or for as long as is necessary to achieve the goals specified in this privacy policy. When an account is inactive for an extended period of time, we may take steps to safely archive or anonymize your user data, protecting the privacy of inactive accounts and complying with legal data retention obligations.

In the event that you decide to close your fantasy cricket account, all of your personal data will be swiftly and securely removed from our live databases, unless keeping it is required for fraud protection, dispute resolution, or regulatory compliance. For the aim of statistical analysis and platform enhancement, we may save and utilize aggregated, anonymized data, making sure that the data is not identifiable to any specific user after the designated retention time has passed.

Rights You Have 

You have the right, as a user, to see and update any personal data we may hold about you. On our fantasy cricket platform, you may review, edit, or change the details of your account by going to your user profile settings. You have the right to revoke your permission at any time if you have given it for the processing of your personal data. The legality of processing done using permission prior to its withdrawal will remain unaffected by this withdrawal. You have the option to have your account and all related personal data deleted. We will securely and swiftly delete your data after we have verified your identification, unless retaining it is required for legal compliance, dispute settlement, or fraud prevention. 

Rights Children Have

Users who are at least 18 years old are eligible to use our fantasy cricket platform. Without substantiated parental consent, we do not intentionally gather personal information from minors under the age of 18. Please get in touch with us if you are a parent or guardian and think your child has given us personal information without your permission. We'll take the necessary action to remove the information and close their accounts.

Cookies 

Cookies and other tracking technologies are used by us to personalize your online experience. These features help with product recommendations based on your browsing history, remembering your preferences, and improving site performance.

Third-party Website Links 

Links to external websites with more information or resources may be found on our fantasy cricket page. We urge users to check the privacy policies of each linked website since we have no control over or endorsement of the privacy practices of these external sites. Users access these sites at their own risk. 

Changes to Privacy Policy 

We retain the right to revise and amend our privacy statement to take into account modifications to our fantasy cricket platform, changes in the law, or improvements in technology. Unless otherwise noted, changes will become effective as soon as they are published. To be updated about how we gather, utilize, and safeguard their personal information, we encourage users to check our privacy policy from time to time. You agree to any updated privacy terms if you keep using our fantasy cricket website after the changes have been made. 

Contact Us

If you have any questions or concerns regarding our privacy policies, please do not hesitate to contact us.

robowiseinnovationsprivatelimi@gmail.com / support@mywicket.in