Once you have added money, you will not be able to withdraw funds from your My Wicket account. You can use the money on the internet to participate in competitions, amusing activities, and leagues. Should there be any technical difficulties or problems, we have the right to examine and, if necessary, provide refunds or credits on an individual basis, at our sole discretion. The only authority to decide whether or not to compensate a user is My Wicket, after taxes and cancellation fees have been subtracted. The wallet account from which the funds were taken will receive the money back.

Please send an email within 48 hours if you have any questions about this. During the return process, the same funding source or payment method as the original transaction is used. In situations where funds have been processed to your credit card or bank account without being credited to your My Wicket wallet, you will receive a refund within 5-7 business days after we receive your email.